FAQ:

All About the
Go! Nisqually Markets App

Welcome to the Go! Nisqually Markets app FAQ!
Below, we’ve compiled detailed answers to common questions about the app. Whether you’re learning about rewards, exploring subscriptions, or discovering exciting features, this FAQ has you covered.

Welcome to the Go! Nisqually Markets app FAQ!
Below, we’ve compiled detailed answers to common questions about the app. Whether you’re learning about rewards, exploring subscriptions, or discovering exciting features, this FAQ has you covered.

All About the
Go! Nisqually Markets App

FAQ:

General Questions About the App

  • The Go! Nisqually Markets app is a loyalty rewards program that enhances your shopping experience by offering:

    • Exclusive discounts and coupons.

    • Fun games and rewards.

    • Monthly drink subscriptions.

    • Easy-to-use features to track and redeem rewards.

    Using the app ensures you never miss out on savings and personalized perks, all accessible from your smartphone.

  • Downloading the Go! Nisqually Markets app is easy. Follow the steps below based on your device:

    For Android Users (Google Play Store):
    1. Open the Google Play Store on your phone.
    2. In the search bar, type Go! Nisqually Markets and press enter.
    3. Tap the Install button.
    4. Once downloaded, open the app and follow the on-screen instructions to register.

    For iPhone Users (Apple App Store):
    1. Open the Apple App Store on your phone.
    2. Search for Go! Nisqually Markets using the search bar.
    3. Tap the Get button to download the app.
    4. Once installed, open the app and complete the registration process.

    Pro Tip: Ensure your device has the latest operating system updates for the best app experience.

  • Follow these steps to get started:

    1. Download the app from the Google Play Store or Apple App Store.
    2. Open the app and complete the registration process by following the on-screen prompts and entering your details.
    3. Start exploring features and earning rewards immediately!

  • If you need assistance with the Go! Nisqually Markets app, help is always available:

    1. In-Store Assistance:
    Visit any Nisqually Markets location, and our in-store team will be happy to help you with:

    • Downloading and setting up the app.

    • Navigating features like coupons, subscriptions, and stamp cards.

    • Accessing the app’s built-in support system.

    2. Contacting Support:
    If your issue cannot be resolved in-store or through the app’s built-in support, feel free to reach out to us directly at info@nisquallymarkets.com for further assistance.

    We’re committed to ensuring your experience with the app is smooth and enjoyable, so don’t hesitate to ask for help!

  • If you encounter any issues while using the Go! Nisqually Markets app, you can easily find support by following these steps:

    1. Open the App: Launch the app on your phone.
    2. Click on the Profile Icon: Locate the Profile Icon on the toolbar at the bottom of the home screen and tap it.
    3. Go to Contact Us: In the profile menu, select Contact Us.
    4. Select the Type of Problem: Choose the category that best matches the issue you are facing (e.g., technical problems, questions about rewards, or account assistance).
    5. Follow the Prompts: The app will guide you through steps to address your issue, whether it’s finding answers to common questions or submitting a support request.

    The Go! Nisqually Markets app ensures that you get the help you need quickly and efficiently. If additional assistance is required, your request will be escalated to our support team for resolution.

Coupons and Discounts

  • Yes! Upon registering, you’ll receive a $5 off coupon as a welcome reward.

    • The coupon will automatically appear in the app for easy access.

    • It’s valid for 14 days and can be used on eligible purchases (excludes alcohol, gas, and lottery items).

    • No change will be given if your purchase is less than $5.

    Why this matters: This instant reward gives you a reason to start using the app immediately, saving money on your first purchase!

  • Yes! On your birthday, you’ll receive a $5 off coupon as a special gift from Nisqually Markets.

    • Enter your birthday during registration to activate this feature.

    • On your birthday, the coupon will pop up in the app.

    • It’s valid for 14 days and excludes alcohol, gas, and lottery purchases.

    Why this matters: It’s our way of making your birthday extra special while rewarding your loyalty.

  • Using a coupon or discount from the Go! Nisqually Markets app involves ensuring your reward is activated and ready for checkout. Follow these steps:

    1. Locate Your Reward Under the Homepage Banner:

    • Open the app on your phone.

    • Scroll down to the Earned Rewards section under the homepage banner.

    • Tap on the reward icon to view more details. You can activate or deactivate the reward from this screen.

    2. Use the Scan Feature at Checkout:

    • After ensuring the reward is activated, tap the Scan Icon on the toolbar at the bottom of the home screen.

    • Your activated rewards will appear along with a QR code.

    • Show the QR code to the cashier at checkout to apply the discount or coupon.

    Pro Tip: Always verify that your reward is activated before heading to the scan feature to ensure a seamless checkout experience.

Refer a Friend

  • Absolutely! The app rewards you for sharing the love with your friends. By referring friends to join the Go! Nisqually Markets app, you can earn:

    • Keychain: After one successful referral.

    • Tumbler: After 15 successful referrals.

    • Hat: After 20 successful referrals.

    Why this matters: Referring friends is a win-win—you enjoy great rewards, and your friends gain access to app perks!

  • Here’s a step-by-step guide to using the Refer a Friend feature in the app:

    1. Download and Install the App:

    • For Android users: Open the Google Play Store, search for Go! Nisqually Markets, and tap “Install.”

    • For iPhone users: Open the Apple App Store, search for Go! Nisqually Markets, and tap “Get.”

    2. Register Your Account:

    • Follow the registration prompts in the app to create your account.

    3. Open the App and Access the Refer a Friend Feature:

    • Once you’ve registered, open the app.

    • Tap the Refer a Friend icon on the home screen.

    4. Invite Your Friends:

    • Enter your friend’s phone number, email, or import one of your phone contacts.

    • Follow the prompts to customize your message if desired.

    5. Send the Referral:

    • Tap “Send” to share the invitation via text or email.

    6. Track Your Rewards:

    • Once your friends download the app using your link and register, you will receive rewards that can be redeemed in-store.

    Pro Tip: Encourage your friends to register right away so both of you can start enjoying the app’s awesome rewards and savings!

  • The Refer a Friend program is a great way to share the benefits of the Go! Nisqually Markets app with your friends while earning exclusive rewards for yourself. Here’s why you should participate:

    1. Earn Fun Rewards:

    • Each successful referral gets you closer to valuable rewards:

    • Black Walnut Wooden Keychain with a Leather Strap after one referral.

    • Stainless Steel Insulated Tumbler with a Shatter-Resistant Lid after 15 referrals.

    • Comfortable Port Authority Flexfit Cap with Embroidery after 20 referrals.

    2. Share the Savings:

    • By referring friends, you help them discover the benefits of the app, like instant rewards, free drinks through the stamp card program, and exciting gamified features.

    3. Strengthen Your Community:

    • Inviting friends to join the app fosters a sense of connection and encourages them to shop at Nisqually Markets, supporting local businesses.

    4. It’s Simple and Easy:

    • Sending a referral takes just a few taps in the app. Your friend gets a seamless introduction to the program, and you both reap the benefits.

    Participating in the Refer a Friend program is a win-win—you get rewarded, your friends get introduced to a great app, and you all enjoy the perks of being part of the Nisqually Markets community!

Stamp Cards

  • The Go! Nisqually Markets app’s stamp card system is a digital loyalty program for drinks purchased at Express and Camas Coffee locations. Each time you buy a drink, you earn a stamp in the app, and after collecting seven stamps, your eighth drink is free. The system is easy to use, and it automatically tracks your progress so you can focus on enjoying your favorite beverages. This program applies to all drinks, except Red Bull.

    Pro Tip: The stamp card is automatically tracked in the app, so you don’t have to worry about losing a physical card or keeping count.

  • The digital stamp card rewards your purchases at Express and Camas Coffee locations:

    • For every drink you buy, scan the app at checkout to earn one stamp.

    • After collecting 7 stamps, your 8th drink is free.

    • This program applies to all drinks except Red Bull.

    Why this matters: Loyal coffee drinkers save money while enjoying their favorite beverages.

  • Using the stamp card feature in the app is quick and straightforward. Follow these steps to earn stamps with your drink purchases:

    1. Download the App:

    • For Android users: Visit the Google Play Store, search for Go! Nisqually Markets, and tap “Install.”

    For iPhone users: Visit the Apple App Store, search for Go! Nisqually Markets, and tap “Get.”

    2. Register Your Account:

    • Open the app after downloading and follow the registration prompts to set up your account.

    3. Open the App Before Checkout:

    • Once you’re ready to purchase a drink, open the app on your phone.

    4. Click on the Scan Button:

    • On the home page, locate the Scan button in the toolbar at the bottom of the screen and tap it.

    5. Have the Cashier Scan Your Code:

    • Show the barcode on your screen to the cashier, who will scan it to apply your stamp.

    6. Track Your Progress:

    • The app will automatically record your stamps. After collecting seven stamps, your next drink will be free and available to redeem in the app.

    This digital system is hassle-free and ensures you never miss out on earning rewards for your purchases!

  • The stamp card system is an easy and rewarding way to save money while enjoying your favorite beverages. Here’s why it’s worth it:

    1. It Rewards Your Loyalty:

    If you’re a regular at Express or Camas Coffee, the stamp card is a great way to get rewarded for purchases you’re already making.

    2. Free Drinks Add Up Quickly:

    • With only seven purchases needed for a free drink, you’ll be enjoying complimentary beverages in no time.

    3. It’s Convenient and Hassle-Free:

    • The digital system tracks your stamps automatically, so you won’t lose out on rewards or have to remember to carry a physical card.

    4. It Encourages Savings:

    • Regular participation in the stamp program means you save money over time, making your daily coffee or drink habit more affordable.

    Example: If you buy a coffee every morning on your way to work, you’ll be able to redeem a free drink about once a week, adding up to noticeable savings over time.

    Taking advantage of the stamp program is a simple and rewarding way to maximize the benefits of the Go! Nisqually Markets app!

Subscribe and Save

  • The app offers two convenient monthly drink subscription plans:

    1. Fountain Drink Subscription: $9.99/month for up to 10 fountain drinks daily.

    2. Coffee Subscription (Kupi Cup Club): $9.99/month for up to 10 coffees daily.

    Details:

    • Subscribers receive a reusable cup required for redemption.

    • The app tracks your usage and ensures you stay within your monthly allotment.

    Why this matters: It’s a cost-effective, eco-friendly way to enjoy daily drinks while saving money.

  • Signing up for a drink subscription through the Go! Nisqually Markets app is easy and can be done in just a few steps:

    1. Download the App:

    • For Android users: Visit the Google Play Store, search for Go! Nisqually Markets, and tap “Install.”

    • For iPhone users: Visit the Apple App Store, search for Go! Nisqually Markets, and tap “Get.”

    2. Register Your Account:

    • Open the app after downloading and follow the registration prompts to set up your account.

    3. Open the App:

    • Navigate to the home screen once your account is set up.

    4. Click on the Shopping Bag Icon:

    • Locate the Shopping Bag icon on the toolbar at the bottom of the home screen and tap it.

    5. Select Your Subscription:

    • Choose the drink subscription that works best for you:

    • Fountain Drink Subscription: $9.99/month for up to 10 fountain drinks daily.

    • Coffee Subscription (Kupi Cup Club): $9.99/month for up to 10 coffees daily.

    6. Follow the On-Screen Prompts:

    • Enter your payment details to complete your subscription.

    Once completed, you’ll receive your reusable cup for redemption, and you can start enjoying your daily drinks right away! The app will track your usage and ensure you stay within your monthly allotment, making it convenient and worry-free.

  • Signing up for a drink subscription through the Go! Nisqually Markets app is a cost-effective way to enjoy your favorite beverages while unlocking exclusive perks. Here’s why it’s worth it:

    1. Save Money:

    For just $9.99 a month, you can enjoy up to 10 fountain drinks daily or 10 coffees daily with the Kupi Cup Club. This subscription pays for itself quickly if you’re a regular coffee or fountain drink consumer.

    2. Convenience:

    • Subscriptions eliminate the hassle of paying for each drink. You simply scan your app and enjoy your beverage.

    3. Eco-Friendly Perk:

    • Each subscription includes a reusable cup, reducing waste from single-use containers while promoting sustainable practices.

    4. Guaranteed Value:

    • The app tracks your drink usage, ensuring you get the most out of your subscription without worrying about keeping tabs on it yourself.

    Example: If you grab a coffee every morning on your way to work, the subscription saves you money and offers the convenience of seamless transactions. Plus, it’s a great way to enjoy your favorite beverages while being environmentally conscious!

    Signing up for a subscription is perfect for regular customers who want savings, convenience, and sustainability all in one.

Fun and Games

*game play limit: once per day

  • Yes! The app offers interactive games where you can win exciting rewards:

    • Access games like our digital prize wheel.

    • Spin for prizes such free items.

    • Rewards appear in the app for easy redemption.

  • The Go! Nisqually Markets app’s Prize Wheel is an interactive feature that lets you win exciting rewards like discounts or free items. Here’s how to use it:

    1. Download the App:

    • For Android users: Visit the Google Play Store, search for Go! Nisqually Markets, and tap “Install.”

    • For iPhone users: Visit the Apple App Store, search for Go! Nisqually Markets, and tap “Get.”

    2. Register for the App:

    • Open the app after downloading and follow the prompts to set up your account.

    3. Open the App:

    • Once registered, navigate to the app’s home page.

    4. Find the Prize Wheel Icon/Button:

    • Look for the Prize Wheel icon on the home screen and tap it to access the feature.

    5. Spin the Wheel:

    • Swipe the screen to spin the digital wheel.

    • Watch as the wheel spins and lands on your prize.

    6. Claim Your Reward:

    • The prize you win will pop up in the app for easy access. Show it to the cashier during your next visit to redeem it.

    Pro Tip: The Prize Wheel is a fun and interactive way to add excitement to your shopping experience while scoring additional perks. Don’t forget to check for updates in the app about when the Prize Wheel is available to use!

    Spin the Prize Wheel today and see what rewards await you!

Push Notifications

  • By enabling push notifications during registration, you’ll receive real-time updates about:

    • Exclusive deals and limited-time offers.

    • Updates on your rewards and new app features.

    Why this matters: Notifications ensure you never miss out on savings or opportunities to maximize your rewards.

  • Signing up for push notifications in the Go! Nisqually Markets app is a simple process that keeps you informed about deals, updates, and rewards. Follow these steps:

    1. Download the App:

    • For Android users: Visit the Google Play Store, search for Go! Nisqually Markets, and tap “Install.”

    • For iPhone users: Visit the Apple App Store, search for Go! Nisqually Markets, and tap “Get.”

    2. Open the App:

    • Once downloaded, open the app on your phone.

    3. Register for the App:

    • Follow the on-screen prompts to set up your account.

    4. Enable Push Notifications During Registration:

    • While registering, a pop-up prompt will appear asking if you want to enable push notifications.

    • Tap Allow or Authorize to enable notifications.

    5. Adjust Notifications Anytime:

    • If you want to change your notification preferences later:

    • Tap the Profile Icon on the toolbar at the bottom of the home screen.

    • Go to Settings.

    • Toggle the Push Notifications or SMS button on or off to adjust your preferences.

    Why this matters: Push notifications ensure you never miss out on exclusive offers, rewards, or important updates. You’ll be the first to know about limited-time deals and app features, helping you maximize your savings and benefits.

    Enable push notifications today and stay connected to all the exciting perks of the Go! Nisqually Markets app!

Customer Feedback and Ratings

  • Yes, the app allows you to share your thoughts. Your feedback helps us improve and ensures we deliver the best shopping experience possible.

  • Yes, the Go! Nisqually Markets app makes it easy for you to provide feedback about your experience. Follow these steps to share your thoughts:

    1. Download the App:

    • For Android users: Visit the Google Play Store, search for Go! Nisqually Markets, and tap “Install.”

    • For iPhone users: Visit the Apple App Store, search for Go! Nisqually Markets, and tap “Get.”

    2. Register for the App:

    • Open the app after downloading and follow the prompts to set up your account.

    3. Open the App:

    • Once registered, navigate to the app’s home page.

    4. Click on the Profile Icon:

    • Locate the Profile Icon on the toolbar at the bottom of the home screen and tap it.

    5. Go to Contact Us:

    • In the profile menu, select Contact Us.

    6. Select “Give Feedback on a Store Team”:

    • Tap the option labeled Give Feedback on a Store Team.

    7. Input Your Feedback:

    • Fill out the form with your comments, suggestions, or concerns. Be as detailed as possible to help us understand your experience.

    Your feedback helps us continually improve and deliver the best possible service. Whether it’s praise for a friendly cashier or suggestions for improvement, your input is valuable to us!

Download the
Go! Nisqually Markets App Today